IronGate IT Consulting (ABN 52 681 572 912, “we”, “us”, “our”) respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information we collect, how we use it, and your rights.

1. Information we collect

We collect personal information when you contact us through the website (forms, email, scheduled calls), engage us professionally, or visit irongateitconsulting.com.au. This may include your name, work email, phone number, employer, role, and the content of your enquiry. Where you book a call, we receive scheduling data through Microsoft Outlook Bookings.

We also collect technical data automatically when you visit the site, including IP address, browser type, device type, pages visited, time on page, and referral source. This is collected via Google Analytics and Google Search Console.

2. How we use your information

We use your personal information to:

• Respond to enquiries and deliver advisory services
• Schedule and conduct meetings
• Deliver resources, guides and event registrations you have requested
• Send educational and marketing material about our services, where you have consented to receive it
• Maintain client records and meet our professional obligations
• Improve the website and understand how it is used
• Comply with our legal and regulatory obligations

We do not sell or rent your personal information.

3. Marketing and educational material

Where you download a resource, register for an event, or subscribe through our website, we will send you the material you asked for. We will only send you further educational or marketing material if you have separately consented to receive it. Consent to receive a requested resource is not treated as consent to ongoing marketing.

Every commercial electronic message we send identifies IronGate IT Consulting as the sender and includes a working unsubscribe link. You can unsubscribe at any time, either through that link or by emailing advisory@irongateitconsulting.com.au, and we will action your request within five business days. Unsubscribing from marketing does not affect messages we need to send you about a service you have engaged us to provide.

We handle commercial electronic messages in accordance with the Spam Act 2003 (Cth).

4. Disclosure

We may disclose personal information to:

• Service providers operating the website, hosting, email, scheduling, and analytics tooling (typically located in Australia, the United States, or the European Union)
• Legal, accounting, and insurance advisers as required
• Government, regulatory, or law-enforcement authorities where required by law

We do not otherwise disclose your personal information overseas.

5. Cookies and analytics

We use first-party and third-party cookies to operate the site, remember your preferences, and analyse traffic. You can disable cookies in your browser settings. Disabling cookies may affect site functionality.

6. Security and retention

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, and disclosure. We retain personal information only as long as required for the purposes set out above or to meet legal obligations.

7. Your rights

You may request access to or correction of personal information we hold about you, ask us to delete it where we are not required to retain it, or make a complaint about our handling of your information.

8. Contact

To exercise these rights or raise a concern, contact us at:

• Email: advisory@irongateitconsulting.com.au
• Phone: +61 403 969 634
• Post: PO Box 386, Ourimbah NSW 2258

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.